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Review deliverables

Every scout run adds a deliverable to the case. The Scout Deliverables tab lists them, newest first, with the claimant, who started the scout, and when.

Scout Deliverables tab listing annuity applications, policy letters, and funding requestsScout Deliverables tab listing annuity applications, policy letters, and funding requests
Status Meaning
Pending The scout is waiting to start.
In Progress The scout is working.
Completed The deliverable is ready. Select it to open it.
Failed The scout could not finish. Check that the case has the documents the scout needs, then run it again.

Most deliverables show where each value came from. Select a value to open the source document at the right page. Always compare important values, such as names, dates, and amounts, with the source before you use a deliverable.

At the top of a deliverable, select the thumbs-up icon if it looks good, or the thumbs-down icon to report an issue and describe what is wrong.

On the Scout Deliverables tab, select the trash icon next to the deliverable, then confirm.